Webcast
It is Time to Rethink Engagement: Customer expectations have Changed. Have you?
calendar

October 7, 2021

Kalender
时钟

上午11:00-下午12:00

Eastern

Register

Subscribe to get all IQVIA events in your inbox

Today, selling in the healthcare marketplace is a new frontier. Disrupted by COVID, traditional models are no longer effective and fail to meet the evolving expectations of stakeholders. As Patient and HCP journeys become more digitally savvy, sales and marketing teams are challenged to adapt – from who they address, to the channels they use, to the information and measurements they have available. With studies showing 40% of physicians' brand preference now attributable to customer experience factors beyond the product, pharma companies need to rethink engagement. Re-imagine stakeholder-centric experiences across personal, digital, and social channels. Join this webinar to learn how exceptional experiences can redefine value and drive higher performance as you:

3 Key take-aways
  • 映射数字接触点并将其与您的全渠道策略对齐
  • 为所有客户利益相关者提供所有活动的透明度
  • Deliver a seamless customer experience
联系我们